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Introduction to Organization

Get an overview of your organizational structure and manage departments, employees, administrators, and segments in one place.

What is Organization?

Under Organization, you can build and manage your organizational structure in Woba Suite.

Here, you get a complete overview of how your organization is structured and can manage the departments, employees, and administrators associated with the organization.

You can also create segments if you want to group employees across the existing organizational structure.


How to find Organization

  1. Log in to Woba Suite

  2. Select Organization and Employees from the menu on the left

  3. Select Organization

You will now see your organizational structure and can navigate between the different areas at the top of the page.


What can I see under Organization?

Organization is divided into five areas:

  • Your Organizational Chart

  • Departments

  • Employees

  • Administrators

  • Segments

Each area gives you different options for building and managing your organization.


Your Organizational Chart

Under Your Organizational Chart, you get a visual overview of how your organization is structured.

Here, you can see the organization’s departments and sub-departments and get a complete picture of the organizational structure.


Departments

Under Departments, you can view and manage the departments created in the organization.

Here, you can:

  • Create new departments

  • View and manage existing departments

  • Create sub-departments

  • Assign managers and administrators

  • Assign employees

  • Import and export departments

💡 Tip: Make sure your department structure reflects the actual organization so that employees, managers, and administrators can be assigned to the correct parts of the organization.


Employees

Under Employees, you get a complete overview of the employees in the organization.

Here, you can see information such as:

  • Name and email

  • Department

  • Direct manager

  • Administrator type

  • Segments

  • Status

You can also add new employees and import and export employee data.


Administrators

Under Administrators, you can manage the employees who have administrator access in Woba.

Here, you can see:

  • Who is an administrator

  • Administrator type

  • Which departments the administrator has access to

  • Which features the administrator has access to

  • Last login

You can also add new administrators and customize their access based on their role and responsibilities in the organization.


Segments

Under Segments, you can group employees across your standard organizational structure.

Segments can be used when you want to group specific employees without them necessarily belonging to the same department.

This allows you to organize employees based on other relevant groups or characteristics beyond the organization’s department structure.

💡 Tip: Use Departments to build your formal organizational structure and Segments to group employees across this structure.

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